Peran Budaya Organisasi dalam Memoderasi Pengaruh Motivasi Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior

Lusiana Amri; Irwan Cahyadi; Ika Yuliana; Baiq Dinna Widiyasti; Febria Nurmelia Marlina

doi:10.37481/sjr.v9i2.1415

Authors

Lusiana Amri Universitas Bumigora
Irwan Cahyadi Universitas Bumigora
Ika Yuliana Universitas Bumigora
Baiq Dinna Widiyasti Universitas Bumigora
Febria Nurmelia Marlina Universitas Bumigora

DOI:

https://doi.org/10.37481/sjr.v9i2.1415

Keywords:

Work Motivation, Organizational Commitment, Organizational Culture, OCB, Educators

Abstract

Organizational Citizenship Behavior (OCB) represents voluntary employee behavior that exceeds formal job requirements and plays an essential role in supporting organizational effectiveness, particularly in educational institutions. However, limited extra-role behavior among educators indicates that OCB is not always optimally developed. This study aims to examine the effect of work motivation and organizational commitment on OCB, with organizational culture as a moderating variable. The research was conducted at the Nurul Islam Islamic Boarding School Foundation, involving all 43 educators as respondents using a saturated sampling technique. A quantitative approach was employed, and data were collected through structured questionnaires measured on a five-point Likert scale. The analysis was performed using Structural Equation Modeling with Partial Least Squares (SEM-PLS) through SmartPLS 3.0. The results reveal that work motivation and organizational commitment have a positive and significant effect on OCB. Furthermore, organizational culture significantly strengthens the influence of both work motivation and organizational commitment on OCB. These findings indicate that a supportive organizational culture enhances the effectiveness of individual motivation and commitment in fostering extra-role behavior among educators. This study provides empirical evidence on the strategic role of organizational culture in strengthening OCB within educational organizations.

References

Alpianoor, A., Suriansyah, A., & Metroyadi, M. (2022). The effect of organizational culture, achievement motivation and organizational commitment on organizational citizenship behavior of elementary school teachers. International Journal of Social Science and Human Research, 5(12), 5280-5285.

Arshad, M., Abid, G., Contreras, F., Elahi, N. S., & Athar, M. A. (2021). Impact of prosocial motivation on organizational citizenship behavior and organizational commitment. Journal of Management Research, 13(2), 1-15.

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). Sage Publications.

Hastuti, N. T., & Wibowo, U. D. A. (2020). Pengaruh quality of work life dan komitmen organisasi terhadap organizational citizenship behavior. Jurnal Manajemen dan Bisnis, 7(1), 45-56.

Khaeruman. (2021). Meningkatkan kinerja sumber daya manusia: Konsep dan studi kasus. CV AA Rizky.

Kim, S., & Park, S. (2020). The role of organizational culture in shaping employee behavior. International Journal of Human Resource Management, 31(10), 1235-1254.

Kock, N. (2020). WarpPLS user guide: Version 7.0. ScriptWarp Systems.

Kurniawati, M. J., & Kurniawan, I. S. (2024). Pengaruh budaya organisasi, komitmen organisasional, dan motivasi ekstrinsik terhadap organizational citizenship behavior. J-MAS (Jurnal Manajemen dan Sains), 9(1), 1-10.

Latham, G. P. (2021). Work motivation: History, theory, research, and practice (3rd ed.). Sage Publications.

Meyer, J. P., & Allen, N. J. (2020). Commitment in the workplace: Theory, research, and application. Routledge.

Organ, D. W. (2018). Organizational citizenship behavior: Recent trends and developments. Annual Review of Organizational Psychology, 5, 295-306.

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2019). Individual- and organizational-level consequences of organizational citizenship behaviors. Journal of Applied Psychology, 104(2), 152-173.

Priyadi, D. T., Sumardjo, M., & Mulyono, S. I. (2020). Pengaruh kepuasan kerja dan komitmen organisasional terhadap organizational citizenship behavior. Jurnal Ilmu Manajemen Terapan, 2(1), 45-58.

Putra, I. K. Y. D., Gama, A. W. S., & Anggraini, N. P. N. (2024). Enhancing employee performance through organizational citizenship behavior. Journal of Entrepreneurial and Business Diversity, 2(3), 112-121.

Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective. Academic Press.

Schein, E. H. (2020). Organizational culture and leadership (5th ed.). Wiley.

Sekaran, U., & Bougie, R. (2020). Research methods for business: A skill-building approach (8th ed.). Wiley.

Shmueli, G., Ray, S., Velasquez Estrada, J. M., & Chatla, S. B. (2019). The elephant in the room: Evaluating the predictive performance of PLS models. Journal of Business Research, 69(10), 4552-4564.

Soelton, M. (2020). The implication of job satisfaction on organizational citizenship behavior. Archives of Business Research, 8(5), 183-193.

Sutrisno, E. (2019). Budaya organisasi. Prenada Media.

Yildiz, B., Elçi, M., & Alpkan, L. (2021). Organizational commitment and organizational citizenship behavior. Management Research Review, 44(3), 340-360.