WARSONO, M. ANALISIS KEPUASAN PERSPEKTIF KUALIAS PELAYANAN. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 1, n. 1, p. 111-120, 2018. DOI: 10.37481/sjr.v1i1.108. Disponível em: https://ojspustek.org/index.php/SJR/article/view/108. Acesso em: 7 oct. 2026.