KURNIA, D. PENGARUH KUALITAS PELAYANAN DAN CITRA PERUSAHAAN TERHADAP KEPUASAN PELANGGAN PADA PT MASKAPAI REASURANSI INDONESIA TBK. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 1, n. 1, p. 21-30, 2018. DOI: 10.37481/sjr.v1i1.99. Disponível em: https://ojspustek.org/index.php/SJR/article/view/99. Acesso em: 4 nov. 2026.