RULANDO, R. P. .; IKHSAN, M. .; PANGARIBUAN, N. . PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PEMOHON SIM DAN SKCK DI POLRESTA MATARAM. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 5, n. 4, p. 1161-1177, 2022. Disponível em: https://ojspustek.org/index.php/SJR/article/view/592. Acesso em: 15 oct. 2026.