HENDRAWAN, H.; MANAP, A. Pengaruh Kualitas Pelayanan Elektronik dan Kepercayaan terhadap Loyalitas Pelanggan Tokopedia di Jakarta Selatan. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 8, n. 3, p. 1126-1134, 2025. DOI: 10.37481/sjr.v8i3.1198. Disponível em: https://ojspustek.org/index.php/SJR/article/view/1198. Acesso em: 7 oct. 2026.