PERDANA, M. J. P.; PRASETYO, H. Pengaruh Kecepatan Layanan dan Ketersediaan Layanan Digital terhadap Kepuasan Masyarakat di BPKAD Kota Yogyakarta. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 8, n. 3, p. 1046-1055, 2025. DOI: 10.37481/sjr.v8i3.1188. Disponível em: https://ojspustek.org/index.php/SJR/article/view/1188. Acesso em: 7 oct. 2026.