PUTRI, A. R. Pengaruh Kualitas Produk dan Kualitas Pelayanan terhadap Kepuasan Pelanggan di Unit Usaha Retail Kobantitar Mart. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 8, n. 2, p. 584-593, 2025. DOI: 10.37481/sjr.v8i2.1090. Disponível em: https://ojspustek.org/index.php/SJR/article/view/1090. Acesso em: 7 oct. 2026.