AHYANI, A.; METARINI, R. A.; BUDIMAN, S. Pengaruh Kualitas Pelayanan dan Citra Perusahaan terhadap Loyalitas Pelangan di PT Telkom. SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, [S. l.], v. 8, n. 2, p. 370-377, 2025. DOI: 10.37481/sjr.v8i2.1055. Disponível em: https://ojspustek.org/index.php/SJR/article/view/1055. Acesso em: 7 oct. 2026.