ANALISIS PENGARUH COUNTRY OF ORIGIN DAN COLLECTIVISM TERHADAP PURCHASE INTENTION YANG DIMEDIASI OLEH CUSTOMER UNCERTAINTY

Authors

  • Syafira Khairani Universitas Trisakti
  • Kurniawati Kurniawati

DOI:

https://doi.org/10.37481/sjr.v6i2.668

Keywords:

Country of Origin, Collectivism, Customer Uncertainty, Purchase Intention

Abstract

This study aims to find out how much influence Country of Origin and Collectivism have on purchase intention mediated by customer uncertainty by using a case study on local shoes in Indonesia.  This study uses a descriptive quantitative research method.  In sampling the technique used is a non-probability sampling technique with purposive sampling.  For data collection in this study using the technique of distributing questionnaires and collecting secondary data.  To calculate the results of the questionnaire distribution, a Likert scale with an interval scale was used.  This research model is using path analysis.  With data analysis using AMOS.  The results showed that Country of Origin and Collectivism had a positive effect on Purchase Intention.  Meanwhile, Country of Origin has a negative effect on Purchase Intention with Customer uncertainty as mediation and Collectivism has a negative effect on Purchase Intention with Customer Uncertainty as mediation.

References

Alcántara-Pilar, Juan Miguel, Tanja Armenski, Francisco Javier Blanco-Encomienda, and Salvador Del Barrio-García. (2018). “Effects of Cultural Difference on Users’ Online Experience with a Destination Website: A Structural Equation Modelling Approach.” Journal of Destination Marketing and Management 8: 301–11.

Aljarah, Ahmad. (2020). The Nexus between Corporate Social Responsibility and Target-Based Customer Citizenship Behavior. https://doi.org/10.1080/09669582.2020.1789155: 2044–63.

Blandi, V. (2018). Customer Uncertainty: A Source of Organizational Inefficiency in the Light of the Modularity Theory of the Firm. http://eprints-phd.biblio.unitn.it/3056/.

Chen, Jengchung Victor, David C. Yen, Wannasri Pornpriphet, and Andree E. Widjaja. (2015). “E-Commerce Web Site Loyalty: A Cross Cultural Comparison.” Information Systems Frontiers 17(6): 1283–99.

Cui, Anna S., and Fang Wu. (2016). Utilizing Customer Knowledge in Innovation: Antecedents and Impact of Customer Involvement on New Product Performance Anna.

Elena Rosillo-Díaz, Francisco Javier Blanco-Encomienda and Esmeralda Crespo-Almendros. (2019). A cross-cultural analysis of perceived product quality, perceived risk and purchase intention in e-commerce platforms. Journal of Enterprise Information Management http://www.emeraldinsight.com/1741-0398.htm

Das, Gopal. (2014). Linkages of Retailer Personality, Perceived Quality and Purchase Intention with Retailer Loyalty: A Study of Indian Non-Food Retailing. Journal of Retailing and Consumer Services 21(3): 407–14.

Ghalandari, Kamal, and Abdollah Norouzi. (2017). The Effect of Country of Origin on Purchase Intention: The Role of Product Knowledge. Research Journal of Applied Sciences, Engineering and Technology 4(9): 1166–71.

Hair, Jr J., Ortinau, David J., Harrison, Dana E. (2020). Essentials Of Marketing Research. 5 Edition USA: McGraw-Hill Education.

Hoskins, Jake, J. Cameron Verhaal, and Abbie Griffin. (2021). How Within-Country Consumer Product (or Brand) Localness and Supporting Marketing Tactics Influence Sales Performance. European Journal of Marketing 55(2): 565–92.

Kotler, P. and Keller, K.L. (2018). Marketing Management. 14th Edition, Pearson Education. - References - Scientific Research Publishing.

Made, I, Weli Moksaoka, and I Ketut Rahyuda. (2016). Peran Brand Image Dalam Memediasi Country Of Origin Terhadap Purchase Intention. 5(3): 1690–1716.

Moksaoka, I Made Weli, and I Ketut Rahyuda. (2016). PERAN BRAND IMAGE DALAM MEMEDIASI COUNTRY OF ORIGIN Fakultas Ekonomi Dan Bisnis Universitas Udayana , Bali , Indonesia PENDAHULUAN Perkembangan Industri Otomotif Yang Semakin Meningkat Menyebabkan Pesatnya Pertumbuhan Industri Kendaraan Roda Empat. 5(3): 1690–1716.

Nata Arimbawa, Cokorda, and I Rahyuda. (2015). Peran Brand Image Sebagai Mediator Antara Country of Origin Terhadap Purchase Intention (Studi Pada Produk Laptop Sony Vaio Di Kota Denpasar).” E-Jurnal Manajemen Universitas Udayana 4(4): 254545.

Rachmawansyah, Ichnak Maulana. (2018). PENGARUH COUNTRY OF ORIGIN TERHADAP PURCHASE INTENTION PRODUK UNIQLO YANG DIMEDIASI OLEH VARIABEL PERCEIVED QUALITY (Studi Pada Mahasiswa S1 Universitas Brawijaya Kota Malang). Jurnal Ilmiah Mahasiswa FEB. from https://jimfeb.ub.ac.id/index.php/jimfeb/article/view/4882

Setiawan, S. (2020). Pengertian Fashion-Stylist, Manfaat, Ciri, Faktor, Para Ahli. from https://www.gurupendidikan.co.id/pengertian-fashion/ (Di akses 6 Juni 2022).

Situs Jual Beli Online Terlengkap, Mudah & Aman | Tokopedia. https://www.tokopedia.com/ (July 8, 2022).

Sudarti, Ken. (2017). Peningkatan Minat Pembelian Merek Lokal Melalui Consumer Ethnocentrisme. Majalah Ekonomi Bisnis. From https://jurnal.unimus.ac.id/index.php/vadded/article/view/837

Sumarwan, Ujang. (2015). Perilaku Konsumen Teori Penerapannya Dalam Pemasaran Edisi Kedua. Cetakan Ketiga. Bogor: Penerbit Ghalia Indonesia.

Suria, Nurina Nadhifi, Andriani Kusumawati, Dan Edriana Pangestuti. (2016). Pengaruh Country Of Origin Terhadap Citra Merek Dan Dampaknya Bagi Keputusan Pembelian. Jurnal Administrasi Bisnis. 38(1). Pp.34-40.

Tati, Wahyu Putri., Suharyono dan Edy Yulianto. (2015). Pengaruh Country Of Origin dan Global Brand Image Terhadap Niat Beli dan Keputusan Pembelian (Survei produk smartphone merek yang Membeli Smartphone Samsung Galaxy di Asia Tenggara). Jurnal Administrasi Bisnis. 25(1). Pp.1-10.

Wahyuni, N., & Suparna, G. (2014). Pengaruh Brand Image dan Product Knowledge Terhadap Purchase intention Produk Tas Tiruan Di Kota Denpasar. E-Jurnal Manajemen, 3(4). Retrieved from https://ojs.unud.ac.id/index.php/Manajemen/article/view/7540

Zubaidi, Nader Al. (2020). The relationship between collectivism and green product purchase intention: The role of attitude, subjective norms, and willingness to pay a premium. Journal of Sustainable Marketing Vol. 1, No. 1 Pp. 34 – 46.

Downloads

Published

2023-04-01

How to Cite

Khairani, S. ., & Kurniawati, K. (2023). ANALISIS PENGARUH COUNTRY OF ORIGIN DAN COLLECTIVISM TERHADAP PURCHASE INTENTION YANG DIMEDIASI OLEH CUSTOMER UNCERTAINTY . SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business, 6(2), 450-460. https://doi.org/10.37481/sjr.v6i2.668